MIT Sloan Management Review
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The New Business of Innovation
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Latest Posts
Tying Purpose to Performance
Photo courtesy DHL John Pearson has been CEO of DHL Express and on the DHL Group board of management since 2019. He joined the global logistics and courier company in...
A Compelling Story Can Disarm Even a Skeptical Negotiator
Ivan Diaz/Unsplash Human beings are not good at separating fact from fiction. But surely hard-nosed B2B professionals are different? Our research suggests otherwise. In two experiments with 622 B2B sales...
Three Things to Know About Customer Resistance to AI
Microsoft Copilot/Unsplash Companies are betting that AI chatbots will deliver faster and cheaper customer service. But if you’ve ever tried to circumvent a chatbot and get to a human, you’re...
Why Employees With Working-Class Roots Are Better at Getting Their Ideas Heard
Nimble Made/Unsplash Getting manager buy-in for a good idea is harder than it should be. Our research points to a communication style that reliably breaks through this wall — and...
Spot New Tech Skills Emerging From the Workforce
Matt Chinworth Across industries, companies are investing unprecedented sums in reskilling programs to prepare employees to use emerging technologies.1 The programs are typically built around forecasts of which skills, such...
Building on AI’s Unfinished Foundation
Brian Stauffer/theispot.com By the ordinary measures of any new technology, the current wave of generative AI has moved fast. By some estimates, about 2.4 billion people worldwide use generative AI...
Ask Sanyin: How Do I Communicate That I’ve Grown and Changed?
Carolyn Geason-Beissel/MIT SMR | Unsplash, Fotos After receiving some challenging feedback about my management style, I’ve done a lot of introspection, taken responsibility, worked with a coach, and I believe...
Develop Your Team’s Social Capital, Not Just Their Skills
Leigh Wells/Ikon Images Leaders may prioritize executing strategy and driving organizational performance, but they are also responsible for developing the next generation of leaders. Traditionally, leadership development has focused heavily...
Algorithms Trap Us in the Familiar. Can They Also Spark Breakthroughs?
Gary Waters/Ikon Images Algorithmic tools promise to democratize access to knowledge and thus spark creativity and innovation, but research we conducted revealed a hidden risk: Those tools may be silently...
The Five Inclusive Behaviors Board Chairs Overlook
Curt Merlo/theispot.com Many companies around the world have made significant progress in adding a higher proportion of board directors from traditionally underrepresented groups, such as women and people of color....
What Gets Your Best Employees to Stay
Chris Gash/theispot.com A recent battle for AI talent illustrates how difficult it is for companies to retain key employees. In 2025, OpenAI’s stock-based compensation averaged roughly $1.5 million per employee...
The Power of Opportunity Mindset in Hiring
Patrick George/Ikon Images Every organization, and every hiring manager, wants to know how to hire the best people. And every company wants to feel like it has an edge over...
Why Water Management Is a Strategic Concern
Dante Terzigni/theispot.com We live on a blue planet where water appears to be plentiful. But there are strong warning signs indicating that our reliance on the fresh water we perceive...
How to End Things Well
Aad Goudappel/theispot.com Most leadership advice is written for beginnings — how to launch initiatives, build momentum, scale ideas, and manage new projects. Far less attention is given to the work...
How to Avoid Innovation One-Hit Wonders
Andy Carter/Ikon Images Innovation leaders often know how to manage success well. A fairly good idea is recognized, a strong contributor is rewarded, and the lessons from the win are...
Stop Prompting AI. Start Directing It
James Yang/theispot.com The Research The authors drew on two streams of research for this article. The first was a qualitative study of AI-assisted discovery that identified four pathways by which...
The Elusiveness of Merit-Based Hiring
Patrick George/Ikon Images Since early 2025, organizations seeking to curry favor with the current U.S. administration have disavowed earlier commitments to workforce diversity, equity, and inclusion (DEI) and proclaimed that...
The Marketing Capability Paradox: Seven Forces Eroding Your Marketing Team’s Effectiveness
Alice Mollon/Ikon Images Marketing capabilities — the complex bundles of skills, processes, and organizational know-how that enable companies to implement customer-related activities and adapt to marketplace changes — are rated...
How a Healthy Work Culture Helps Trauma Survivors
Donna Grethen/Ikon Images Over the past few decades, there has been burgeoning interest in how leaders and organizations can support employees in the aftermath of traumatic events.1 But there is...
The Link Between Explicit AI-Generated Images and Offline Crime
Dung Hoang/theispot.com The online revolution enabled frictionless access to virtually every type of content — including adult content. Generative AI has added a whole new, and potentially more dangerous, dimension...