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Why most AI products fail: Key findings from MIT’s 2025 AI Report
MIT published a report on the current state of AI in business this week, one that highlights a big disconnect between AI investment and business returns. The MIT report, The...
What if you’re building AI agents the wrong way?
AI agents are gaining traction in product teams, but many are failing to deliver beyond a proof-of-concept. Why? This happens because most teams are using outdated methods. In this article,...
How to influence at board level – Kirsten Mann (CEO, Founder, Vizory, Prospection, Oracle)
In this episode of The Product Experience, Lily Smith and Randy Silver are joined by Kirsten Mann, former CPO at Prospection and now startup founder and board member, to discuss...
Building data-driven products: A framework for self-service reporting at scale
Discover how a visual collaboration SaaS company reduced custom report requests by 60% while boosting customer satisfaction. Learn a step-by-step framework for building scalable, self-service analytics—covering data standardization, dashboard redesign,...
How to deal with a shrinking customer base
Western economies may be stable, but many of the economic undercurrents, like tariffs, global trade unpredictability, elevated debt, tightening real wages, suggest that this stability is fragile. Couple this with...
Anthropic buys Humanloop talent, spending on data centres to reach $3 trillion: This week’s news roundup
Another acqui-hire in the AI space, this time by Anthropic, and Perplexity wants to buy Google Chrome. Here’s a look at the stories that caught our attention this week. Anthropic...
How product managers can build better AI-driven products
Discover the Emotional Radar – a powerful framework for mapping trust and emotional investment in AI product stakeholders. Learn how to navigate skepticism, excitement, and security concerns to build sustainable,...
How SiteMinder’s CPO balances revenue with customer needs
Leah Rankin has spent over two decades in the tech industry, working across startups and enterprises from Brisbane to London to Sydney. As Chief Product Officer at SiteMinder, the world’s...
Do you speak silicon? Hardware is product too, especially for Africa’s AI future
Discover why hardware matters in Africa’s AI journey. Learn how silicon fluency, edge AI, and hardware-aware product management are crucial for building scalable, local-first AI solutions that work in real-world...
How to build a bulletproof feedback loop in product ops
Discover how product ops drives structured, scalable feedback loops to turn user input into product improvements. Learn best practices, tools, and real-world insights from Gumtree's transformation to improve prioritization, user...
UX that builds trust: What top fintechs get right
Discover why user experience is the new frontier of trust in FinTech. Learn how clarity, transparency, and automation build product loyalty, improve retention, and transform financial services into trusted digital...
Why junior product managers get stuck in the project management trap
Discover why junior product managers often fall into the project management trap, how it hinders career growth, and actionable steps to break free. Learn to build real product skills, avoid...
GPT‑5 launches, Airbnb goes AI-first while Bumble loses more subscribers: This week’s news roundup
With signs that Airbnb and Duolingo’s AI-first strategies are paying off, Google Gemini’s new learning mode, and Openai’s launch of GPT‑5, here are the stories that caught our attention this...
July at ProductTanks: AI, career growth, and leadership
Discover what happened at ProductTank meetups around the world in July—from new chapter launches to insightful talks on career growth. Read more » The post July at ProductTanks: AI, career...
Why RACI doesn’t work (and what you should use instead) — Jenny Wanger (Product Ops Consultant)
In this episode of The Product Experience, Lily and Randy dive into the nuanced world of team collaboration with Jenny Wanger, product ops consultant. Jenny challenges the overuse of RACI...
The product management crossroads: Skills to shape your product journey
Explore the many product management career paths—from B2C to B2B, technical to strategic, and leadership to specialist roles—to shape your product manager growth journey. Read more » The post The...
July’s top product management reads
From sharpening core skills to rethinking what makes a great product, July’s most-read articles took us back to product fundamentals, with new perspectives. Whether you’re building better habits, championing accessibility,...
How to build product strategy for modern hospitality tech
It’s the bottom of the 9th. The home team is winning. The fans are on their feet. And the suite admin is trying to get four beers and two pizzas...
Sunday Rewind: Going from 0 to 1 in product discovery by Merci Grace
This week’s Sunday Rewind is a 2023 #mtpcon San Francisco talk from Merci Grace, Slack’s former Head of Growth, which offers an iterative framework to plan and execute the product...
Practical advice for how to choose the best product name
Choosing a product name is both exciting and daunting, especially when you know there’s no single right answer. I’ve been fortunate to participate in the naming process for two products...