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How to start a sustainable product business: CEO Laura Crawford on growing her brand from scratch
Did you know the average baby gets through 6,000 nappies before they stop needing to use them? Did you also know that, despite the urgent warnings about how harmful it...
What the GPT-5 launch teaches product managers
On August 6, 2025, OpenAI launched what Sam Altman called “the most powerful AI model ever made.” Early testers loved it. Tech blogs praised its capabilities. For a few blissful...
Retention strategies for single-use products – Vivek Kumar (Investor and Advisor, Atlys)
Product decisions built on daily-active metrics fall apart when your customers show up once a year, or once a decade. In this episode, Randy Silver talks to Vivek Kumar about...
Five questions to ask your product monthly to drive sustainable growth
The average S&P 500 company now survives just 15-21 years, down from 61 years in the 1950s. We build products designed to burn bright and die young, yet sustainable growth...
Lovable reaches new heights while Spotify revisits in-app messaging: This week’s news round-up
Spotify revisits in-app messaging and Meta calls time on its AI hiring spree. Here’s the news that caught our attention this week. Lovable gets funding offers to value it at...
Eight skills, one journey: How mastering product management transformed my career
Discover the eight essential product management skills—UX/UI design, behavioral science, engineering management, data analytics, AI/ML, marketing, economics, and legal strategy—that shaped a career journey from nonprofit leadership to VP of...
Your INDUSTRY conference survival kit
The ultimate insider’s guide to making every handshake, session, and coffee break count at Cleveland’s premier product management conference Let’s be honest: Walking into any product conference in 2025 with...
Why we need to design products for machines – Katja Forbes (Executive Director, Standard Chartered Bank)
In this episode of The Product Experience, Randy Silver and Lily Smith sit down with Katja Forbes, Executive Director at Standard Chartered Bank, design leader, and lecturer, to explore the...
Climbing the Product Ladder: Teresa Huang on progressing from Associate to VP and above
Teresa Huang is a Head of Product, at health care company Bupa, overseeing more than 100 people across platform and quality teams. We chat with her about practical advice for...
How AI is transforming day-to-day B2B and B2C product practices
We’ve all felt the shift — AI has touched every part of our work as product managers. From rewriting emails to running large-scale evaluations, no team or function has remained...
Why most AI products fail: Key findings from MIT’s 2025 AI Report
MIT published a report on the current state of AI in business this week, one that highlights a big disconnect between AI investment and business returns. The MIT report, The...
What if you’re building AI agents the wrong way?
AI agents are gaining traction in product teams, but many are failing to deliver beyond a proof-of-concept. Why? This happens because most teams are using outdated methods. In this article,...
How to influence at board level – Kirsten Mann (CEO, Founder, Vizory, Prospection, Oracle)
In this episode of The Product Experience, Lily Smith and Randy Silver are joined by Kirsten Mann, former CPO at Prospection and now startup founder and board member, to discuss...
Building data-driven products: A framework for self-service reporting at scale
Discover how a visual collaboration SaaS company reduced custom report requests by 60% while boosting customer satisfaction. Learn a step-by-step framework for building scalable, self-service analytics—covering data standardization, dashboard redesign,...
How to deal with a shrinking customer base
Western economies may be stable, but many of the economic undercurrents, like tariffs, global trade unpredictability, elevated debt, tightening real wages, suggest that this stability is fragile. Couple this with...
Anthropic buys Humanloop talent, spending on data centres to reach $3 trillion: This week’s news roundup
Another acqui-hire in the AI space, this time by Anthropic, and Perplexity wants to buy Google Chrome. Here’s a look at the stories that caught our attention this week. Anthropic...
How product managers can build better AI-driven products
Discover the Emotional Radar – a powerful framework for mapping trust and emotional investment in AI product stakeholders. Learn how to navigate skepticism, excitement, and security concerns to build sustainable,...
How SiteMinder’s CPO balances revenue with customer needs
Leah Rankin has spent over two decades in the tech industry, working across startups and enterprises from Brisbane to London to Sydney. As Chief Product Officer at SiteMinder, the world’s...
Do you speak silicon? Hardware is product too, especially for Africa’s AI future
Discover why hardware matters in Africa’s AI journey. Learn how silicon fluency, edge AI, and hardware-aware product management are crucial for building scalable, local-first AI solutions that work in real-world...
How to build a bulletproof feedback loop in product ops
Discover how product ops drives structured, scalable feedback loops to turn user input into product improvements. Learn best practices, tools, and real-world insights from Gumtree's transformation to improve prioritization, user...